The newly appointed Acting Comptroller General, Nigeria Immigration Service (NIS), Caroline Adepoju, has promised to promote staff welfare and passport insurance.
Adepoju, therefore, directed all passport offices nationwide to take necessary steps to ensure no Nigerian is subjected to unnecessary delays or substandard treatment in the course of applying for passports.
This was contained in a statement issued by the Service Public Relations Officer (SPRO), Comptroller of Immigration, Mr. Tony Akuneme, in Abuja, yesterday.
The Acting CG read the riot act, when she addressed top management of the NIS minutes after taking over from Alhaji Isah Jere, her immediate predecessor.
Adepoju affirmed that she would focus majorly on passport issues and staff welfare as those two aspects contribute mostly to the complaints of Nigerians and NIS personnel.
She announced that a stakeholders meeting would be convened in the next few days to x-ray the real issues in passport process and proffer far-reaching solutions.
This, she said, would include opening more front offices in the Lagos area, where the bulk of complaints emanate from.
Adepoju equally said she would adopt a bottom-top approach in tackling officers’ welfare.
“We will start by meeting all cadres of staff to hear their genuine needs, in a bid to hit the ground running with a blue print that will be based on an all inclusive needs assessment,” she said.
She appreciated the immediate past Comptroller General for making positive impact on the service during his tenure and asked God to guide him in his future endeavours.
News Agency of Nigeria (NAN) reports that Adepoju had served in various locations during her career in the NIS.
Until her appointment, she was the Deputy Comptroller General in charge of Finance.